IMPORTANCE OF LEADERSHIP IN TOTAL QUALITY MANAGEMEMENT

Abstract: This paper discusses the concept of Total Quality Management and demonstrates why support for this business idea is necessary from the top down. The paper also discusses Microsoft,Inc., and how its practices support those of TQM. Bibliography lists 6 sources.

Filename: MTTQMlea.rtf

Pages: 10

Catagory:

Subcatagory: Business Management & Management Theory

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